Get In Touch
If there is anything we can do to improve your experience with us, or you have ideas to share, please get in touch! We take your happiness and satisfaction very seriously. Every program is created because we fully believe in it, and we know it will positively impact our members’ lives.
Location & Hours
25 Village Road
Our business hours are Monday through Friday, 9am – 5pm HKT (GMT+8).
We commit to be responsive to your feedback and needs.
We strive to respond to emails within 48 business hours to account for differences in international time zones.
If you feel we may have missed your message previously, please get in touch via our members’ helpdesk on